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Privacy Policy

Last Updated: 20/11/2025

At CShoppy, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

a. Personal Information

Provided during account creation, checkout, or communication:

Name
Phone number
Email address
Billing & shipping address
Payment details (processed securely via payment gateways)

b. Order & Transaction Information

Products purchased
Order history
Payment status
Transaction details

c. Device & Usage Information

Automatically collected when you browse our website:

IP address
Browser type & device type
Pages viewed
Time spent on website
Cookies & tracking data

d. Communication Information

Messages, reviews, inquiries, or feedback submitted through forms, email, or chat.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Provide order updates & customer support
Improve website performance and user experience
Prevent fraud or unauthorized activities
Personalize product recommendations and marketing
Send offers, promotions, and service updates (only if you opt-in)

3. Sharing Your Information

We do not sell or rent your personal information.

Your data may be shared only with:

Trusted courier partners (for delivery)
Payment gateway providers (for secure transactions)
Technical service providers (website hosting, analytics, marketing)
Legal authorities (only when required by law)

All third-party partners follow strict data protection practices.

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

Improve website functionality
Remember your preferences
Analyze website traffic
Show personalized content or ads

You can manage cookie settings through your browser at any time.

5. Data Security

We use industry-standard security measures to protect your information, including:

SSL encryption
Secure payment gateways
Restricted internal access
Regular security checks

However, no online transmission is 100% secure. We recommend keeping your account credentials confidential.

6. Your Rights

You have the right to:

Access the personal data we store
Correct or update your details
Request deletion of your account/data
Opt out of marketing communications
Withdraw consent where applicable

You may contact us anytime to exercise these rights.

7. Children’s Privacy

CShoppy does not knowingly collect personal information from children under 18 years without parental consent.
If you believe a child has provided us data, please contact us for immediate removal.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.
We encourage you to review their policies before sharing any information.